Swanky

Swanky

Research profile
API Development Conversion Rate Optimization Custom Ecommerce Development
Exeter, England, United Kingdom

Company Overview

Swanky is a Shopify-focused ecommerce agency founded in 2010 and headquartered in Exeter, United Kingdom. The company works with ambitious mid-market and enterprise brands on Shopify and Shopify Plus, covering replatforming, custom development, UX and design, conversion optimization, international expansion, subscriptions, integrations and long-term growth support. Its public portfolio includes international consumer brands across food and beverage, health and wellness, beauty, pet care and retail, with additional teams in Australia and France.

Expertise & Capabilities

Core Expertise

Primary platforms, services and industries.

Platforms
Shopify Shopify Plus
Services
API Development Conversion Rate Optimization Custom Ecommerce Development Ecommerce App Development Ecommerce Branding
Industries
Apparel and Fashion Beauty and Cosmetics Consumer Products Food and Beverage Healthcare

Commerce & Technology

Business models, capabilities, integrations and technical stack.

Business Models
B2B B2C D2C Retail Subscription
Commerce Capabilities
Bundles and Kits Cross-border Commerce Localization Multi-currency Multi-language
Integrations
Klaviyo Oracle NetSuite Patchworks Recharge

Clients & Delivery

Who the company works with and how engagements are delivered.

Client Focus
Enterprise Global Enterprise Mid-market
Engagement Models
Discovery and Consulting Managed Services Monthly Retainer
Additional Locations
Brisbane, Queensland, Australia Montpellier, Occitanie, France

Trust & Experience

Partnerships, certifications, awards and selected clients.

Partnerships
Shopify Platinum Partner
Notable Clients
HelloFresh Huel Lily's Kitchen FutureYou Cambridge Wilkinson Sword

Case Studies

1 case study
Lily's Kitchen case study by Swanky

Lily’s Kitchen – Salesforce Commerce Cloud to Shopify

Swanky replatformed Lily's Kitchen from Salesforce Commerce Cloud to Shopify and connected ERP, subscription and personalization workflows.

ClientLily's Kitchen IndustryPet Products PlatformShopify

Services: Platform Migration, Integrations, Subscription, Custom App Development

Integrations: Oracle NetSuite via Patchworks, Recharge, Shopify Flow

Challenge

Move away from a costly Salesforce Commerce Cloud setup while preserving complex bundles, customer data and active subscriptions.

Solution

Swanky migrated the store to Shopify, connected NetSuite through Patchworks, moved subscriptions from Ordergroove to Recharge, and built custom feeding guide and pet-profile functionality.

Results

77% uplift in average order value and 47% increase in net revenue after launch.

View original case study

Profile researched: August 2026