Charle Agency

Charle Agency

Research profile
Conversion Rate Optimization Custom Ecommerce Development Ecommerce App Development
London, England, United Kingdom

Company Overview

Charle Agency is a London-headquartered Shopify and Shopify Plus agency founded in 2018, combining strategy, design, development, search, CRO and retention.

Its commerce work covers custom store builds, migrations, integrations, internationalization and ongoing growth for consumer brands.

Official work includes Cambridge Satchel and Candy Kittens. For Cambridge Satchel, charle designed and built a bespoke Shopify Plus theme with custom search, filtering, rewards, reviews, product discovery and personalization. The official case confirms the custom Shopify Plus build and integrated search, loyalty and personalization functionality. For Candy Kittens, charle delivered bespoke Shopify design, development and ongoing growth-focused improvements. The official case confirms the bespoke Shopify engagement and conversion-focused work. These examples provide provider-controlled evidence of the company’s ecommerce capabilities without adding unsupported claims.

Expertise & Capabilities

Core Expertise

Primary platforms, services and industries.

Platforms
Shopify Shopify Plus
Services
Conversion Rate Optimization Custom Ecommerce Development Ecommerce App Development Ecommerce Consulting and Strategy Ecommerce SEO
Industries
Apparel and Fashion Beauty and Cosmetics Food and Beverage Furniture and Home Decor Healthcare

Commerce & Technology

Business models, capabilities, integrations and technical stack.

Business Models
B2B B2C D2C Retail Subscription
Commerce Capabilities
Cross-border Commerce Headless Commerce Internationalization Multi-currency Multi-language
Integrations
Brightpearl Gorgias Klaviyo LoyaltyLion Recharge
Technologies
React Shopify Hydrogen Shopify Liquid

Clients & Delivery

Who the company works with and how engagements are delivered.

Client Focus
Enterprise Mid-market Small Business
Engagement Models
Discovery and Consulting Fixed Price Managed Services Monthly Retainer On-demand Support
Time Zones
Greenwich Mean Time (GMT)
Additional Locations
New York, New York, United States Manchester, England, United Kingdom

Trust & Experience

Partnerships, certifications, awards and selected clients.

Partnerships
Shopify Plus Partner Klaviyo Partner Yotpo Technology Partner Gorgias Partner Recharge Partner
Notable Clients
111SKIN Samsung Cambridge Satchel Beauty Bay Billionaire Boys Club

Case Studies

3 case studies
Cambridge Satchel ecommerce case study by Charle Agency on Shopify Plus

Cambridge Satchel – Custom Shopify Plus Build

Charle Agency delivered ecommerce work for Cambridge Satchel.

ClientCambridge Satchel IndustryApparel and Fashion PlatformShopify Plus

Services: Custom Ecommerce Development, Ecommerce UX/UI Design, Conversion Rate Optimization, Retention Marketing

Integrations: Klevu, Yotpo

Challenge

The British accessories brand needed a fully redesigned Shopify Plus store aligned with a new brand identity and premium purchase journey.

Solution

Charle designed and built a bespoke Shopify Plus theme with custom search, filtering, rewards, reviews, product discovery and personalization.

Results

The official case confirms the custom Shopify Plus build and integrated search, loyalty and personalization functionality.

View original case study

Candy Kittens ecommerce case study by Charle Agency on Shopify

Candy Kittens – Bespoke Shopify Commerce

Charle Agency delivered ecommerce work for Candy Kittens.

ClientCandy Kittens IndustryFood and Beverage PlatformShopify

Services: Custom Ecommerce Development, Ecommerce UX/UI Design, Conversion Rate Optimization, Retention Marketing

Challenge

The confectionery brand needed a high-performing Shopify experience that matched its distinct brand and growth ambitions.

Solution

Charle delivered bespoke Shopify design, development and ongoing growth-focused improvements.

Results

The official case confirms the bespoke Shopify engagement and conversion-focused work.

View original case study

Candy Kittens case study by Charle Agency

Candy Kittens – Shopify design and development

Charle's public portfolio highlights a Shopify design and development engagement for Candy Kittens focused on commercial performance.

ClientCandy Kittens IndustryFood and Beverage PlatformShopify

Services: Shopify Design and Development

Solution

Shopify design and development with conversion-focused ecommerce execution.

Results

Charle reports a 182% increase in conversion rate for the Candy Kittens engagement.

View original case study

Profile researched: September 2026