Verbal+Visual
Company Overview
Verbal+Visual is a New York ecommerce agency focused on strategy, UX/UI, Shopify Plus development and optimization for established consumer brands. Its work frequently combines platform migration with design systems, conversion improvement, omnichannel requirements and business-to-business functionality.
The agency’s public portfolio is oriented toward brands with meaningful scale and complex customer journeys. Projects include migrations from enterprise platforms, international expansion, POS, B2B and custom product selection, with published performance metrics showing how the redesigned experience affected revenue, conversion and order value.
Jonathan Adler moved from Salesforce Commerce Cloud to Shopify Plus across DTC, POS and B2B; Verbal+Visual reports revenue increasing 1.6x, conversion 65% and AOV 17%, with 47% ROI in three months. TRUEWERK received a Shopify Plus redesign and B2B setup that produced reported gains of 118% in revenue, 48% in conversion and 13% in AOV. These are strong examples of enterprise replatforming tied to commercial outcomes.
Expertise & Capabilities
Core Expertise
Primary platforms, services and industries.
Commerce & Technology
Business models, capabilities, integrations and technical stack.
Clients & Delivery
Who the company works with and how engagements are delivered.
Trust & Experience
Partnerships, certifications, awards and selected clients.
Case Studies
2 case studies
Jonathan Adler – SFCC to Shopify Plus
Verbal+Visual delivered ecommerce work for Jonathan Adler on Shopify Plus.
Services: Platform Migration, Ecommerce UX/UI Design, Conversion Rate Optimization, B2B Ecommerce Development
Challenge
The furniture brand needed to simplify a complex digital experience while supporting DTC, POS, B2B and international growth.
Solution
Verbal+Visual migrated the operation from Salesforce Commerce Cloud to Shopify Plus, redesigned the storefront and implemented custom merchandising and omnichannel features.
Results
The official case reports revenue increasing 1.6x, conversion up 65%, AOV up 17% and 47% ROI within three months.
TRUEWERK – Shopify Plus Redesign and B2B
Verbal+Visual delivered ecommerce work for TRUEWERK on Shopify Plus.
Services: Ecommerce UX/UI Design, Conversion Rate Optimization, B2B Ecommerce Development, Custom Ecommerce Development
Challenge
The performance-apparel brand needed clearer product education and a simpler path to purchase across technical products.
Solution
Verbal+Visual delivered a Shopify Plus redesign, modular design system, CRO work and B2B setup.
Results
The official case reports revenue up 118%, conversion up 48%, AOV up 13% and 100% ROI in less than one week.