GENE Commerce

GENE Commerce

Research profile
API Development B2B Ecommerce Development Conversion Rate Optimization
Worthing, England, United Kingdom

Company Overview

GENE Commerce is a UK ecommerce agency specializing in Adobe Commerce and Magento. Its work combines commerce development, strategy, optimization and ongoing support for retail brands with measurable conversion and customer-value outcomes.

Expertise & Capabilities

Core Expertise

Primary platforms, services and industries.

Platforms
Adobe Commerce Magento
Services
API Development B2B Ecommerce Development Conversion Rate Optimization Custom Ecommerce Development D2C Ecommerce Development
Industries
Furniture and Home Decor Healthcare Retail

Commerce & Technology

Business models, capabilities, integrations and technical stack.

Business Models
B2B B2C D2C Retail
Commerce Capabilities
Internationalization
Technologies
JavaScript PHP

Clients & Delivery

Who the company works with and how engagements are delivered.

Client Focus
Enterprise Mid-market
Engagement Models
Managed Services Monthly Retainer
Time Zones
Greenwich Mean Time (GMT)

Trust & Experience

Partnerships, certifications, awards and selected clients.

Partnerships
Adobe Gold Technology Partner
Notable Clients
OKA Vivactive Krispy Kreme

Case Studies

2 case studies
OKA ecommerce case study by GENE Commerce on Adobe Commerce

OKA – Adobe Commerce Conversion Growth

GENE Commerce optimized OKA's Adobe Commerce experience across UK and US markets.

ClientOKA IndustryFurniture and Home Decor PlatformAdobe Commerce

Services: Custom Ecommerce Development, Conversion Rate Optimization, Performance Optimization

Challenge

The furniture brand wanted higher conversion and stronger commercial performance from its international stores.

Solution

GENE combined commerce engineering, optimization and experience improvements.

Results

The official case reports a 30% increase in UK conversion and a 20% increase in US average order value.

View original case study

Vivactive ecommerce case study by GENE Commerce on Adobe Commerce

Vivactive – Adobe Commerce Subscription Growth

GENE Commerce supported Vivactive's Adobe Commerce Cloud ecommerce and subscription program.

ClientVivactive IndustryHealthcare PlatformAdobe Commerce

Services: Custom Ecommerce Development, Conversion Rate Optimization, Maintenance and Support

Challenge

The retailer needed to improve subscription value and reduce customer churn.

Solution

GENE delivered ongoing commerce improvements and subscription-focused optimization.

Results

The official case reports a 33% increase in subscriber lifetime value and churn falling from 57% to 39%.

View original case study

Profile researched: September 2026