Williams Commerce
Company Overview
Williams Commerce is an ecommerce agency established in 2009 and focused on commerce strategy, design, development and optimization across Adobe Commerce, BigCommerce and Shopify. The agency supports B2B and B2C brands with platform builds, integrations and ongoing growth programs.
Expertise & Capabilities
Core Expertise
Primary platforms, services and industries.
Commerce & Technology
Business models, capabilities, integrations and technical stack.
Clients & Delivery
Who the company works with and how engagements are delivered.
Trust & Experience
Partnerships, certifications, awards and selected clients.
Case Studies
2 case studies
National Gallery – Adobe Commerce Growth Program
Williams Commerce supported The National Gallery's ecommerce operation on Adobe Commerce.
Services: Custom Ecommerce Development, Performance Optimization, Conversion Rate Optimization
Challenge
The organization needed to improve digital retail performance and support a growing online audience.
Solution
Williams Commerce delivered commerce development and ongoing optimization.
Results
The official case reports a 30% traffic increase and an 18% increase in transactions.

John Smedley – Ecommerce Retainer Growth
Williams Commerce worked with John Smedley through an ongoing ecommerce retainer.
Services: Maintenance and Support, Conversion Rate Optimization, Performance Optimization
Challenge
The heritage fashion brand needed continuous optimization and commercial growth from its ecommerce platform.
Solution
The agency delivered iterative ecommerce improvements across conversion, performance and merchandising.
Results
The official case reports 23.34% revenue growth, a 61% conversion increase and a 34% increase in transactions.