Zaelab

Zaelab

Research profile
API Development B2B Ecommerce Development Composable Commerce Development
Westport, Connecticut, United States

Company Overview

Zaelab is a US digital commerce consultancy focused on modern B2B and D2C customer experiences.

Its work combines commerce architecture, custom buying flows, CPQ and transformation programs for manufacturers and distributors.

Its official work includes Direct Tool Factory Outlet and E.B. Bradley Co.. For Direct Tool Factory Outlet, zaelab assessed and rebuilt the commerce experience around agility and personalization. The official story reports 205% revenue growth. For E.B. Bradley Co., zaelab modernized the digital buying experience and commerce platform. The official case states monthly ecommerce revenue surpassed $1 million and ecommerce share increased from 3.3% to 4.8%. These examples provide provider-controlled evidence of the company’s ecommerce capabilities without adding unsupported claims.

Expertise & Capabilities

Core Expertise

Primary platforms, services and industries.

Platforms
BigCommerce Shopify Plus
Services
API Development B2B Ecommerce Development Composable Commerce Development Conversion Rate Optimization Custom Ecommerce Development
Industries
Automotive Industrial and Manufacturing Retail

Commerce & Technology

Business models, capabilities, integrations and technical stack.

Business Models
B2B B2C D2C Marketplace
Commerce Capabilities
Composable Commerce

Clients & Delivery

Who the company works with and how engagements are delivered.

Client Focus
Enterprise Global Enterprise
Engagement Models
Dedicated Team Discovery and Consulting Managed Services
Time Zones
Eastern Time (ET)

Trust & Experience

Partnerships, certifications, awards and selected clients.

Partnerships
BigCommerce Partner
Notable Clients
Direct Tool Factory Outlet Automotive enterprises E.B. Bradley Co.

Case Studies

4 case studies
Direct Tool Factory Outlet ecommerce case study by Zaelab

Direct Tool Factory Outlet – B2B and D2C Growth

Zaelab delivered ecommerce work for Direct Tool Factory Outlet.

ClientDirect Tool Factory Outlet IndustryIndustrial and Manufacturing

Services: B2B Ecommerce Development, Custom Ecommerce Development, Conversion Rate Optimization

Challenge

The retailer needed to modernize both B2B and D2C digital commerce.

Solution

Zaelab assessed and rebuilt the commerce experience around agility and personalization.

Results

The official story reports 205% revenue growth.

View original case study

E.B. Bradley Co. ecommerce case study by Zaelab

E.B. Bradley – B2B Ecommerce Growth

Zaelab delivered ecommerce work for E.B. Bradley Co..

ClientE.B. Bradley Co. IndustryIndustrial and Manufacturing

Services: B2B Ecommerce Development, Ecommerce UX/UI Design, Ecommerce Consulting and Strategy

Challenge

The distributor needed a modern B2B buying experience that could grow ecommerce as a share of revenue.

Solution

Zaelab modernized the digital buying experience and commerce platform.

Results

The official case states monthly ecommerce revenue surpassed $1 million and ecommerce share increased from 3.3% to 4.8%.

View original case study

Direct Tool Factory Outlet ecommerce case study by Zaelab

Direct Tool Factory Outlet – D2C Commerce Growth

Zaelab transformed Direct Tool Factory Outlet's D2C ecommerce experience.

ClientDirect Tool Factory Outlet IndustryIndustrial and Manufacturing

Services: D2C Ecommerce Development, Custom Ecommerce Development, Conversion Rate Optimization

Challenge

The business needed a more personalized digital channel that could improve direct sales performance.

Solution

Zaelab delivered a modern commerce experience with personalization and connected enterprise capabilities.

Results

The official case reports 205% revenue growth.

View original case study

Automotive Leader ecommerce case study by Zaelab

Automotive Leader – Centralized Marketplace

Zaelab built a centralized marketplace for a large automotive organization.

ClientAutomotive Leader IndustryAutomotive

Services: Marketplace Development, Composable Commerce Development, API Development

Challenge

The enterprise needed to consolidate fragmented commerce and accelerate marketplace adoption.

Solution

Zaelab fast-tracked a centralized marketplace and connected supporting enterprise services.

Results

The official case reports 321% order growth in three months.

View original case study

Profile researched: September 2026