Silk Software
Company Overview
Silk Software (Silk Commerce) is an Irvine-based digital commerce agency founded in 2007 with enterprise experience across complex B2B and B2C programs. Its strongest public work demonstrates headless BigCommerce implementations integrated with content and business systems.
The agency combines strategy, storefront engineering, B2B capabilities and enterprise integrations. It is well suited to organizations where ecommerce must operate at significant traffic and transaction scale while connecting to existing content-management and ERP architecture.
Official work includes Harvard Business Review, where silk Commerce delivered headless BigCommerce integrated with the publisher’s digital experience stack. The official case references about 340,000 paid circulation, more than $10 million in annual GMV and over seven million monthly unique visitors. Another verified example is Group Publishing, where silk Commerce delivered a headless BigCommerce implementation connected with Umbraco and NetSuite. The official project confirms the headless commerce and enterprise integration scope. These projects provide concrete evidence of the company’s ecommerce capabilities without relying on unsupported claims.
Expertise & Capabilities
Core Expertise
Primary platforms, services and industries.
Commerce & Technology
Business models, capabilities, integrations and technical stack.
Clients & Delivery
Who the company works with and how engagements are delivered.
Trust & Experience
Partnerships, certifications, awards and selected clients.
Case Studies
2 case studies
Harvard Business Review – Headless BigCommerce
Silk Commerce delivered a headless BigCommerce experience for Harvard Business Review.
Services: Headless Commerce Development, Custom Ecommerce Development, B2B Ecommerce Development
Integrations: Adobe Experience Manager
Challenge
The publisher needed enterprise commerce that could support subscription and publication audiences at significant scale.
Solution
Silk implemented a headless BigCommerce architecture connected to Adobe Experience Manager.
Results
The official case cites more than 340,000 paid circulation, over $10 million in annual GMV and 7 million+ monthly unique visitors.

Group Publishing – Headless BigCommerce B2B and B2C
Silk Commerce delivered a headless BigCommerce implementation for Group Publishing.
Services: Headless Commerce Development, B2B Ecommerce Development, ERP Integration
Integrations: Umbraco, Oracle NetSuite
Challenge
The publisher needed one commerce foundation that could support both B2B and B2C buying journeys.
Solution
Silk connected BigCommerce with Umbraco and NetSuite to support content, commerce and operations.
Results
The official case documents the integrated B2B/B2C headless implementation.