Protocol Three
Company Overview
Protocol Three is an Oregon ecommerce agency with experience across BigCommerce and custom web development. The company describes platform experience dating back to 2008 and has served businesses nationwide since 2013, with a particular focus on merchants that need structured B2B workflows or long-term platform support.
As a BigCommerce Certified Partner, Protocol Three works on B2B commerce, theme modernization, custom development, content migration and maintenance. Its public projects show both new implementations and long-lived client relationships, which is relevant for merchants looking for a partner beyond the initial build.
For Gartner Refrigeration, Protocol Three implemented BigCommerce B2B Edition with an online parts store, personalized customer accounts and quote functionality, launching on schedule for the planned October release. ReRack is a BigCommerce modernization project in which the agency moved the store from Blueprint to Stencil, audited content and continued support after a relationship that began in 2018. These examples show dependable B2B and platform-lifecycle capability.
Expertise & Capabilities
Core Expertise
Primary platforms, services and industries.
Commerce & Technology
Business models, capabilities, integrations and technical stack.
Clients & Delivery
Who the company works with and how engagements are delivered.
Trust & Experience
Partnerships, certifications, awards and selected clients.
Case Studies
2 case studiesGartner Refrigeration – BigCommerce B2B
Protocol Three delivered a BigCommerce B2B Edition commerce experience for Gartner Refrigeration.
Services: B2B Ecommerce Development, Custom Ecommerce Development, Ecommerce UX/UI Design
Challenge
The company needed an online parts store with customer-specific B2B purchasing workflows.
Solution
Protocol Three implemented BigCommerce B2B with personalized accounts and quote functionality.
Results
The official case confirms the project launched on schedule for the planned October release.
ReRack – BigCommerce Storefront Migration
Protocol Three migrated ReRack from BigCommerce Blueprint to the modern Stencil storefront.
Services: Platform Migration, Custom Ecommerce Development, Maintenance and Support
Challenge
The retailer needed to modernize its theme architecture and clean up accumulated content while preserving the ongoing ecommerce operation.
Solution
Protocol Three completed the storefront migration, content audit and continued support.
Results
The official project page confirms the migration and an ongoing client relationship dating from 2018.