Blue Acorn iCi

Blue Acorn iCi

Research profile
B2B Ecommerce Development Conversion Rate Optimization Custom Ecommerce Development
Charleston, South Carolina, United States

Company Overview

Blue Acorn iCi is a Charleston-based digital experience and commerce company that became part of Infosys after its acquisition. The current Blue Acorn iCi entity was formed through the 2019 merger of Blue Acorn and iCiDIGITAL and combines strategy, customer experience, analytics, design and engineering. Its commerce work includes Adobe Commerce, Adobe Experience Manager, Shopify Plus, optimization and digital transformation.

Expertise & Capabilities

Core Expertise

Primary platforms, services and industries.

Platforms
Adobe Commerce Magento Salesforce Commerce Cloud Shopify Plus
Services
B2B Ecommerce Development Conversion Rate Optimization Custom Ecommerce Development Ecommerce Consulting and Strategy Ecommerce Marketing Strategy
Industries
Consumer Products Industrial and Manufacturing Media Retail

Commerce & Technology

Business models, capabilities, integrations and technical stack.

Business Models
B2B B2B2C B2C D2C
Commerce Capabilities
Headless Commerce Omnichannel Commerce

Clients & Delivery

Who the company works with and how engagements are delivered.

Client Focus
Enterprise
Time Zones
Eastern Time (ET)
Additional Locations
Raleigh, North Carolina, United States - Office

Trust & Experience

Partnerships, certifications, awards and selected clients.

Partnerships
Adobe Global Platinum Partner
Certifications
Adobe Experience Cloud / Commerce specialization evidence
Notable Clients
Lovesac Topps SeaWorld

Case Studies

2 case studies
Lovesac ecommerce case study by Blue Acorn iCi on Adobe Commerce

Lovesac – ecommerce experience and Adobe modernization

Blue Acorn iCi has supported Lovesac across ecommerce redesign, Magento/Adobe Commerce experience optimization and more recent Adobe Experience Manager Edge Delivery Services work.

ClientLovesac IndustryRetail PlatformAdobe Commerce

Services: Ecommerce UX/UI Design, Custom Ecommerce Development, Performance Optimization

Integrations: Adobe Experience Manager, Yotpo, Edge Delivery Services

Challenge

Lovesac needed to translate a complex showroom-led product discovery experience into a stronger online research, configuration and purchase journey.

Solution

Blue Acorn iCi redesigned digital commerce, integrated supporting experience tools and later implemented Edge Delivery Services for faster content and page performance.

Results

Recent official material reports Lighthouse scores of 96 after the Edge Delivery Services launch; earlier work consolidated UGC and loyalty tooling.

View original case study

Topps – Magento 2 replatform and custom card builder

Blue Acorn iCi replatformed Topps to Magento 2 and redesigned ecommerce UX including a mobile-friendly custom card builder.

ClientTopps IndustryConsumer Products PlatformMagento

Services: Platform Migration, Ecommerce UX/UI Design, Custom Ecommerce Development, Conversion Rate Optimization

Challenge

Topps needed to move from Magento 1 before end of support while fixing merchandising, navigation and a slow desktop-only custom card builder.

Solution

The agency used UX research, Magento 2 replatforming and a rebuilt custom card experience designed for mobile use.

Results

The official case describes a more intuitive shopping journey and a flexible mobile card-building experience.

View original case study

Profile researched: September 2026