Process Creative
Company Overview
Process Creative is an Australian ecommerce design and development agency with a strong Shopify practice. The studio works with brands that need the online experience to carry distinctive creative direction while also improving product discovery, conversion and internal merchandising flexibility.
Its projects include custom Shopify builds, Shopify Plus replatforming, UX architecture, performance work and specialized functions such as service booking and wishlists. Process Creative’s public case studies are particularly useful because they connect the design and platform decisions to measurable changes in browsing and buying behavior.
StrangeLove launched a custom Shopify rebuild that the agency says doubled monthly returns in the first six months while improving browsing speed and SEO. For 21 Overlays, Process moved the business from WooCommerce to Shopify Plus and rebuilt vehicle-specific discovery; the provider reports bounce rate down 19%, 37% more users entering checkout, AOV up 6% and conversion up 72%. These outcomes show a strong mix of creative and commercial ecommerce work.
Expertise & Capabilities
Core Expertise
Primary platforms, services and industries.
Commerce & Technology
Business models, capabilities, integrations and technical stack.
Clients & Delivery
Who the company works with and how engagements are delivered.
Trust & Experience
Partnerships, certifications, awards and selected clients.
Case Studies
2 case studies
StrangeLove – Custom Shopify Rebuild
Process Creative delivered ecommerce work for StrangeLove on Shopify.
Services: Custom Ecommerce Development, Ecommerce UX/UI Design, Performance Optimization
Challenge
The beverage brand needed a digital experience that better reflected its distinctive identity while improving conversion and operational usability.
Solution
Process Creative launched a custom Shopify site with a redesigned user experience and a more flexible admin foundation.
Results
The provider reports that monthly returns doubled in the first six months after launch alongside faster browsing and a positive SEO uplift.
21 Overlays – WooCommerce to Shopify Plus
Process Creative delivered ecommerce work for 21 Overlays on Shopify Plus.
Services: Platform Migration, Ecommerce UX/UI Design, Conversion Rate Optimization
Challenge
The automotive-accessories brand had outgrown WooCommerce and needed clearer vehicle-based product discovery and richer installation content.
Solution
Process Creative replatformed the store to Shopify Plus with new navigation, product architecture, service booking and wishlist functionality.
Results
The official case reports bounce rate down 19%, 37% more users entering checkout, AOV up 6% and conversion up 72%.